Job Description: 

• Plan, prepare and deliver lessons.
• Mark learners’ completed worksheets.
• Complete learners’ progress reports twice a year.
• Establish and maintain good relationships with learners.
• Assess and report the development, behaviour, performance and progress of learners.
• Participate in workshops, events and open houses as ambassadors of the company, as required.

Requirements:

• A good diploma/degree.
• Relevant teaching experience preferred.
• Familiar with MOE Math syllabus for primary and/or secondary levels.
• Passionate in teaching primary learners and inspiring teenagers.
• High level of professional integrity and good work ethics.
• A team player and a self-starter, open to feedback and willing to take on new challenges.
• Able to adapt to learning new educational tools and software where necessary.
• Willing to work on weekends.
• Able to commit to teaching a minimum of 4 classes per week for part time positions.

Remuneration and Benefits:

• Flexibility in committing 5 workdays, 4 workdays, 3 workdays or part time hourly paid service contracts.
• Up to 20 days paid annual leave for full time positions.
• Rest days on public holidays.
• Medical benefits for full time positions.
• Professional training programme.
• Small class size.

Job Description: 

• Oversee the daily operations of the Centre.
• Provide quality customer service through understanding of customers’ queries and needs.
• Ensure that all customer enquiries are satisfactorily managed, resolved and closed within agreed timeframe.
• Work closely with Operations Manager to actively retain students and achieve enrolment targets.
• Reporting of student enrolment, assessments and withdrawal to HQ.
• Ensure student management system is updated on a timely basis for all student movements.
• Assist customers on payment related matters and actively monitor/chase for outstanding payments.
• Safeguard the safety and welfare of our students.
• Ensure the cleanliness of the Centre is well maintained.
• Ensure that student resources, stationery and merchandise are well stocked in the Centre.
• Monitor and escalate any urgent/complex issues to management.
• Any other ad hoc duties.

Requirements:

• Diploma level and above.
• Minimum 3 years of relevant work experience preferably from Education, Retail, Airlines or any other customer centric industries.
• Proficiency in Microsoft Office and knowledge of ERP software.
• Possess good spoken and written communication skills.
• Proactive with good organisational skills and time management.
• Kind and nurturing approach when interacting with children and teens.
• Demonstrates conflict resolution skills to resolve challenging customer issues and feedback.
• Adaptable and keen to work in a fast-paced environment.

Remuneration and Benefits:

• Paid annual leave.
• Rest days on public holidays.
• Medical benefits.
• Training programme